Shipping policy
Order Processing Time
- Orders are processed within 1 to 2 business days
- Orders placed on weekends or holidays are processed next working day
- You receive confirmation after order is packed and ready
Shipping Time
- Standard delivery time is 3 to 7 business days
- Delivery time may vary based on location and courier service
- Remote areas may take extra time
Shipping Charges
- Shipping cost is shown at checkout before payment
- Free shipping may apply on selected offers or bulk orders
Order Tracking
- Tracking details are shared after dispatch
- You can track your order using the provided tracking number
Delivery Issues
- If your order is delayed, check tracking first
- If tracking shows no update for several days, contact support
Damaged or Missing Items
- Report any damage or missing item within 48 hours of delivery
- Share order details and clear images for quick resolution
Wrong Address
- Make sure your address is correct before placing order
- Incorrect address may cause delays or failed delivery
Contact Support
- Email: info@idaptr.com
Need help with your order or delivery status?
Reach out anytime and include your order number for faster response
What matters more to you
Fast delivery or lowest shipping cost
